Contact Us

For help with patterns, yarns, orders, our website and more, please fill out our contact form and a customer service representative will get back to you.

For questions about opening a wholesale account, click here

If you are a business outside the U.S. click here.
 

My Account

To change your e-mail address or other personal contact information related to your Lion Brand account, log into your account and go to the 'Personal Profile' section.
 

General Information

General Web Site Information

Knitting basics and directions
Crocheting basics and directions
Find a store near you
Abbreviations

Ordering & Shipping

What countries do you ship to?
How much do you charge for shipping?
I have a problem with something I purchased. Who do I contact?

Patterns

How do I convert a crochet pattern to knit?
Can I change the needle size (or hook size) and make a pattern larger or smaller?
How do I print patterns from your site?
How do I find the free patterns you have?

Basics

Can I use one yarn when another is specified?
How do I know which yarn to use for a project I want to make?
How do I find the end of the skein or ball?
How to substitute Lion yarn for a non-Lion yarns

Tips and Techniques

Fabulous Felt
Knitting with Ruffles Yarn
Crocheting with Ruffles Yarn
How to Make a Fringe